Airfare

Direct Billing with Corporate Travel Planners (CTP)

• CTP offers both an online booking tool and full-service agent assistance. When making travel arrangements, the airfare expense will be directly billed to the university.
• First time users to CTP's online booking tool will be asked to  register  using their University e-mail (ilstu.edu) as their login and to complete a profile prior to searching for travel services. Some departments have already pre-registered travelers in their department. If your department pre-registered you will go directly to the  Concur website (CTP's online booking tool) and login with your university email address and choose the Forgot password link. You will receive an email with a link to reset your password.

• Printable registration steps for both self-registration and pre-registered users.
• The Online Help Desk is only available from 7am-6pm CST, M-F at (877) 727-5188. Please note that the after-hours emergency number is for emergencies only as a fee is incurred just for calling.
• Full Service Travel Desk
  • Employees have the option of working directly with an experienced travel agent. 
  • Currently, all international flights need to be booked through a full service agent.
• For group travel (10 or more) please contact the group agent found on the printable contact information.
• Current Fees:
  • A fee of $5 when booking with online.
  • An $18 fee will be charged when booking with an agent of CTP.
  • Full listing of the Fee Structure
  • Items to Note:
    • Seat assignments and priority boarding are not reimbursable.
    • The fee for one piece of baggage each way is reimbursable.
    • When comparing the costs of airfare, please take into consideration the additional mileage and parking costs that may be associated with flying out of another city.
  • Please contact the Business Office at 438-3292 for information on direct billing airfare.
• Quick Links
  • Initial registration for online booking tool
  • Concur (CTP's online booking tool)
  • Printable CTP contact information

Direct Booking

• Items to Note:
  • Seat assignment and priority boarding costs are not reimbursable.
  • The fee for one piece of baggage is reimbursable.
  • When comparing the costs of airfare, please take into consideration the additional mileage and parking costs that may be associated with flying out of another city.
• Direct online booking with sites such as Travelocity, Expedia, and Orbitz is now accepted as a method of purchasing airfare.
• Airline forfeiture rules impose severe penalties when non-refundable tickets are not used on the dates and times purchased. Make sure of your travel dates and times when booking direct to avoid expenses that may not be reimbursable.
• A department credit card may be used for employee business air travel; however, it should not be used for hotel and car rental expenses. Check with your department head or card administrator for your department's process, rules, or restrictions concerning card usage.